Are there S.A.R.A.H. counselors who do not identify as cisgender women?
Yes, there are counselors of various gender identities in S.A.R.A.H.
Can I call if I do not identify as female/woman?
Yes, S.A.R.A.H. welcomes callers of all gender identities.
What if I want to talk about something that didn’t happen at WashU?
We are available to talk about any event that happened at any place/ time.
Can I call S.A.R.A.H. if I do not have a specific event to talk about?
Yes, you may call S.A.R.A.H. to talk about anything that is on your mind.
What if I think I know the S.A.R.A.H. counselor who calls me back?
If you think you recognize a S.A.R.A.H. counselor, you may ask to speak to someone else and we will call you back shortly.
What if I call S.A.R.A.H. and do not get a call back?
All calls should be returned within 20 minutes. If you do not receive a call, that is because we are offline (winter/ summer break) or we were not able to hear or decipher your number. Please feel free to call back and leave another message if this happens. For instructions, see our Helpline page.
Is S.A.R.A.H. available during the summer?
Currently S.A.R.A.H. is not available during the summer or winter break. We will always update our Home page with the dates/times we will be offline/online. During dates/times when we are offline, our voicemail message offers other resources to students. Our Resources page provides alternative resources as well.
For our general information, please feel free to look at our About us or Home page.
Please feel free to email sarahatwashu@gmail.com about non-urgent questions or concerns.